Frequently Asked Questions
Discover everything you need to know about our olfactory journeys and services.
What is the best way to store my Memo Paris fragrance?
To preserve the integrity of the precious natural ingredients, store your bottle in a cool, dry place away from direct sunlight and heat fluctuations.
Do you offer international shipping?
Yes, we ship our fragrances worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I return a fragrance if I have opened it?
For hygiene and safety reasons, we only accept returns on products that are in their original, unopened, and sealed packaging within 30 days of purchase.
Are Memo Paris fragrances vegan and cruelty-free?
We do not test our products on animals. While many of our scents are vegan, we recommend checking the specific ingredient list for any animal-derived components like beeswax or honey.
How can I test a scent before purchasing a full bottle?
We offer a discovery set featuring a selection of our iconic scents, allowing you to explore the world of Memo Paris before committing to a full-sized bottle.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.